When Acara sought to grow their Minnesota division, they recruited Jason Hatch as an Account Executive to get the job done. In collaboration with Acara’s Senior Vice President, Jason used his background in management and recruitment to secure new accounts and help relocate their office. In our latest Seeing Fit interview, Jason talks about his journey to bring on more recruiters and set staff members up for success.
From retail to recruitment:
After college, I cut my teeth at a car rental company in management training. I learned a lot about running a business and working with all different types of customers. From there, I joined the engineering recruitment team at a staffing agency. Eventually, I was recruited by Acara to grow our Twin Cities operation. We had an office in Brooklyn Center, Minnesota, and while we had some accounts, we didn’t have a strong sales presence. They wanted someone who could come in, grow the business, and start fresh in a new space. It was a challenging opportunity, but it seemed exciting, so I jumped at the opportunity.
What drew him to Acara:
Acara wanted an energetic, self-driven individual to grow our accounts, and that’s exactly the type of person I am. I always roll up my sleeves and go to work. Acara offered me that opportunity, while still allowing me to sell solutions to clients across industries like engineering and IT. I also liked the idea of being the person representing Acara in the state of Minnesota.
On Acara’s company culture:
I had instant trust with my manager at Acara. I knew he was going to support me when I needed it while giving me the flexibility and freedom to sell the solutions that make the most sense for clients. He was strategic and results oriented, but he still wanted to take care of customers and allow them to win. When it comes down to it, the whole company is supportive like him. When you’re brand new, you can pick up the phone and call anyone on our team across the country, and they’re going to help you.
On his day-to-day responsibilities:
My main focus is new business development, which involves finding new clients and generating business. My schedule looks different every day, but generally speaking, I’m making sales calls, networking, scheduling face-to-face meetings with clients, and learning more about their needs and challenges. Then I find ways that we can help with their problems. I also meet with my recruiting team to make sure they have what they need to fill the jobs we’ve been given, and I schedule feedback sessions with both candidates and clients. I’m also a member of the Avivo Business Partner Council and help individuals who face barriers to success such as poverty and unemployment.
Deep diving to solve problems:
The main reason clients initially want to meet with us is that they’re having trouble finding and/or retaining talent. Before jumping into any solutions, I do a deep dive to determine what the challenge is at its root. Maybe they have a breakdown in their hiring or onboarding process, or maybe they’re taking too long to bring talent on board once they’ve found it. Whatever the case, I always provide recommendations and guidance that I believe will effectively resolve their issues.
What he enjoys most about his job:
What people do for work is one of the most important decisions that they make, and I have a direct impact on that. I’m making an impact on people’s livelihoods. The core of why I go to work is to provide for my own family, bit it’s incredibly rewarding to have a job that helps people find ways to provide for theirs.
Why Acara stands out in the recruiting industry:
Our senior leadership has been in place for a long time, but they don’t get stuck in their thinking. They’re very adaptive, and they’re always looking for new ways to improve. I think that’s a big difference between us and our competition. We’re collaborative and supportive of each other, but we’re given the freedom to make our own decisions and adapt to what our customers need.
On his management style:
My role as a leader is to figure out what my team needs. If I have someone who is new to talent acquisition, they are going to need help with everything from learning how bill rates work to learning how to conduct the interview process for clients and candidates. At the end of the day, you have to let people do their job and trust them to get their work done. That’s what makes a great team—having a strong trust factor.
What he does outside of work:
I have a four-year old and a one-year old, so things can get pretty chaotic. My wife and I are a great team, though, and we have our routine set. After work, I like to spend quality time with them or do projects around the house. I also like playing golf with the guys—I’d play from sun up to sun down if I could. If I ever get the chance, I would love to go to Scotland, the birthplace of golf. Saint Andrews has the oldest golf course in the world, and that’s a bucket-list item for me. Note: Jason actually has a zero handicap. You’ve been warned!
His take on the key to success:
If you fail to plan, you plan to fail. I have a pretty structured day and routine, and I make sure that I’m completing my list. There are things that can throw a monkey wrench into the mix, but I have a set plan daily, and I stick to it.