Our Exceed Customer Experience (CX)

At Acara, exceptional CX is born out of an intentional, active, and purpose-driven mindset.

  • Your trusted advisor in talent acquisition.

    Acara does more than deliver talent solutions. Our expert recruiters consult with customers to custom-fit solutions that not only meet specific needs, but also produce exceptional customer experiences (CX).

  • A common purpose propels us.

    A singular common purpose inspires all team members to action: We help each other thrive. Regardless of our role within Acara, this inclusive mantra guides us to help customers, contract employees, partners, and colleagues succeed. Our common purpose is a shared, heartfelt goal that unites us. And it gives meaning to our Exceed CX mindset.

The Five Pillars

The Exceed CX mindset is built from five pillars. Our teams are committed to embracing these pillars and—compelled by our common purpose—serving as trusted advisors. Ultimately, we:

  • Leverage expertise

    Authentic and candid, we are continuously learning

  • Are consultative

    As approachable, active listeners, we provide effective guidance

  • Innovate

    Curious and open to new ideas, we drive positive change

  • Follow through

    Committed to results, we take ownership of our actions

  • Create value

    As team players, we produce quality work and win/win solutions

"The customer service and partnering we receive is exceptional, and very important to ongoing success."
Medical Device Industry Customer