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According to the U.S. Bureau of Labor Statistics (BLS), employment in customer care and administrative support occupations is projected to decline over the 2023-2033 decade influenced by factors such as automation, AI, remote work trends, and changes in business operations.
With over 60 years of talent acquisition experience, Acara is well-equipped to source and recruit customer care and administrative support candidates across an array of job disciplines. At Acara, we are committed to implementing innovative people strategies that deliver results and empower the workforce. Through our suite of contingent and direct hire placement services, we help our clients discover premier talent nationwide.
As senior leaders collectively prepare for the start of the new year, developing a well-designed talent approach will be critical in effectively sourcing, recruiting, and retaining these in-demand candidates. By leveraging our 2024 Customer Care & Administrative Support Salary Guide, your organization will be well-positioned to attract these qualified professionals with competitive salary rates in 2024 and beyond.
According to BLS, the customer care and administrative support positions with the highest projected growth from 2023 to 2033 include:
The positions with the highest projected growth in administrative support and customer care:
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The ghosting of candidates by hiring managers and recruiters has become all too familiar in today’s virtual world of talent acquisition and recruiting. Gone are the days of formal rejection letters, emails, and phone calls. Ghosting occurs when a recruiter, or hiring manager, stops responding to email messages, fails to appear for an interview, or disappears during any stage of the hiring process. The practice of ignoring a candidate seeking employment is not only discourteous to the applicant but can be detrimental to your organization.
The aerospace and defense (A&D) industry designs, manufactures, and services some of the world’s most complex machinery—airplanes, spacecrafts, satellites, ships, submarines, and a variety of other electronics and equipment used in military and commercial settings.
Did you know that “22 percent of the American workforce will be remote by 2025”?
This statistic, according to a study by Upwork, indicates an “87 percent increase from pre-pandemic levels.”
When it comes to leveraging remote work opportunities as part of your employee recruitment and retention efforts, here are some stats and recommendations to consider.
