Winning Top Talent for a Non-Profit with a Life-Saving Mission

Winning Top Talent for a Non-Profit with a Life-Saving Mission

94%
Fill Rate
55+
Contract Labor Hires
15+
Direct Placement Hires
$2.2M+
Annual Spend

When a non-profit health organization’s spend under management fell below $5-10 million, their Managed Service Program (MSP) provider—Broadleaf Results, Acara’s sister company—advised them that a Master Vendor Program (MVP) solution could better support their workforce needs. The Client issued an RFP, and Acara was awarded the contract.

Leveraging a Project Management Team, Acara streamlined processes and maintained constant communication with managers. Read the case study to learn how Acara and Broadleaf worked together to exceed the Client’s expectations by providing a seamless transition to an MVP solution resulting in a 94% fill rate.

  • The Client

    A non-profit health organization, the Client’s 8,000+ employees provide advocacy, research, and support from its 900+ offices across the United States.
  • The Situation

    When the Client’s spend under management fell below $5-10 million, their Managed Service Program (MSP) provider of over five years—Broadleaf Results, Acara’s sister company—advised them that a Master Vendor Program (MVP) solution could better support their workforce needs.
  • The Solution

    Acara leveraged a Project Management Team consisting of two dedicated technology recruiters and one administrative/professional recruiter to meet the hiring needs

The Client

A non-profit health organization, the Client’s 8,000+ employees provide advocacy, research, and support from its 900+ offices across the United States.

 

The Situation

When the Client’s spend under management fell below $5-10 million, their Managed Service Program (MSP) provider of over five years—Broadleaf Results, Acara’s sister company—advised them that a Master Vendor Program (MVP) solution could better support their workforce needs. The Client issued a request for proposal (RFP) to procure an MVP provider, and Acara was awarded the contract. Ultimately, the Client needed Acara to run the entire MVP like the previous MSP. This included 100% sole sourcing and attracting temporary and permanent workers aligned with their organization’s mission, vision, and values while completing onboarding/offboarding tasks and maintaining compliance.

 

The Challenge

To successfully fill the Client’s contractor and direct placement positions, the Acara team of expert recruiters would be required to:

  • Overcome budgeted compensation rates that were lower than comparable positions in the market.
  • Source and attract candidates that believe in the non-profit mission of creating a positive change and making a difference in people’s lives.

 

“It’s amazing how well everything
worked out and exceeded expectations.
Our organization is very lucky to have
you (Acara).” – VP of Talent Acquisition

 

The Solution

Acara leveraged a Project Management Team consisting of two dedicated technology recruiters and one administrative/professional recruiter to implement the following solutions:

  • Streamlined the interview process to make recurrent recruitment efforts more hands-on and direct to the hiring manager.
  • Maintained constant communication with hiring managers, including intake calls for every job requisition, real-time status updates, and weekly status meetings.
  • During the onboarding process, provided consistent status updates to candidates and managers.
  • Conducted contractor satisfaction surveys.
  • Offered day-to-day Contractor Care Team support as needed to temporary workers.

The Conclusion

Since beginning our partnership on January 1, 2022, Acara has helped the Client fill positions, including the following:

Contract Labor

  • Buyer
  • Community Engagement Manager
  • Community Representative
  • Lodge Coordinators
  • Lodge Managers
  • Operations Consultant
  • Sales Associate
  • Recruiter
  • Research Fellow
  • Retail Shop Coordinators
  • Retail Shop Managers

Contract Labor

  • Cloud Systems Engineer
  • Database Engineer
  • Salesforce Solutions Developer
  • Senior Security Analyst
  • Senior Manager, Endpoint Engineer
  • System Support Admin.– Salesforce
  • System Support Admin.–
  • Salesforce Marketing Auto
  • System Support Engineer – Mobile Product

Although this project presented our Acara team with never-before-seen challenges, our passive sourcing excellence and high-touch candidate experience helped us to bring value to The Client. For candidates that chose not to accept an offer from The Client, we designed a follow-up strategy to remain in contact with these resources. By continuing to connect with this talent community on an ongoing and regular cadence, our team will proactively prepare for later phases of the program upon completion of The Client’s production facility.

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