The Client—a multi-billion dollar Fortune100 company that specializes in aerospace, defense, security, and advanced technologies—needed a scalable solution to solve extensive technology needs. Not only did they need to procure, deliver, and deploy more than 10,000 desktop computers across multiple locations, but they also needed to provide a 24/7 help desk call center and deploy desktop support services across the entire enterprise.

After a modest decline in early 2020 resulting from the pandemic, high-tech employment quickly rebounded as tech products and services proved to be essential for business continuity.  By the end of 2020, technology job growth surpassed its pre-pandemic high in most markets and high-tech jobs proved resilient.

Businesses never want to make a bad hire. Hiring an employee that isn’t a long-term fit for your organization is counterproductive to your overall success. Not only can time spent on functions like screening, recruiting, and interviewing add up in a hurry, but onboarding and training costs bring additional—and unnecessary—costs into the fold.